Page 1 of 1

The Concept 2 Company

Posted: Thu Jan 29, 2015 5:33 pm
by Bob Wildes
Bought a rower on or about 1 May 2007. The rower collapsed ( broke into two pieces ) last week during a row.

E-mailed them describing the above and they sent a new front end assembly a few days later via UPS.

I have never had better service from any company I've dealt with my life. :supz: :prayer: :finga:

Re: The Concept 2 Company

Posted: Fri Jan 30, 2015 2:16 am
by Alfred_E._Neuman
Good on them. They've always been quick to respond with any question or issue I've ever had.

I've actually found similar service from several small U.S. companies run by enthusiasts. Rogue comes to mind.

Re: The Concept 2 Company

Posted: Sat Jan 31, 2015 4:41 pm
by TerryB
My god, Bob. Just how fat are you??

Re: The Concept 2 Company

Posted: Sat Jan 31, 2015 4:53 pm
by Bob Wildes
T>1200 wrote:My god, Bob. Just how fat are you??
207 pounds. Are you writing a book? :butthead: